Business how to
You have already taken the first step to becoming a more inclusive business, just by thinking about it! Businesses who would like an in-depth assessment of their premises and an action plan to work through should get in touch at firstname.lastname@example.org.
If you want to do a self- assessment for some simple improvements, first think about your customers and the disabilities they may have. Ask your customers about your business, and if there is anything that you could change to make it more appealing. With one in five people identifying as having some sort of disability if you are not seeing people with disabilities in your businesses, chances are they are choosing not to shop there!
The good news is that there are simple changes you can make to increase you appeal. Go on a physical and virtual tour of your business. There are lots of disabilities and we can’t capture all of them, so it’s important you ask your customers what they need. Start outside the business as you tour, think about how you would experience your business if you were unable to see, hear, read, move around or speak and make note of your responses.
Inclusive Business Checklist
Update your signage and your online information.
Install a door bell and signage so people can request assistance
Purchase a wedge mat or portable ramp available here
Rearrange your stock – A clear entry is an inviting entry for walking frames, pushchairs and wheelchairs.
Share these free resources for disability awareness and autism awareness with your team
Create a simple picture menu and have it available to order from. This isn’t just for people who cannot read, you may find its favoured by people with English as a second language, people with low vision, older people and children as people like to see what they are ordering. There are lots of free resources on google.
Basic Auslan courses are available here.
See our employment how to page
Tell the world what you are doing – if you have an Auslan trained staff member then post about it on Facebook and instagram. Tell the world you have an accessible toilet (seriously!!) and get the word out there that you are an inclusive business that provides great service.
Contact Inclusive Towns